Privacy Policy
How EvoGoBox collects, uses and protects your information. Last updated October 2026 — pending final owner and legal review.
What we collect
Account and contact information: your name, email address, phone number and password (stored securely by our authentication provider) when you create an EvoGoBox account.
Shipment data: your customer reference, shipment references, package weights, declared values, item categories and shipment status history.
Uploaded documents: retailer and commercial invoices, order confirmations, customs documents and other files you upload through your dashboard.
Payment confirmations: receipts or screenshots you upload to confirm payment of your official EvoGoBox invoice. Card and bank payments themselves are handled by our payment providers — we do not store your card details.
Support requests: messages you send us through the support form, email or WhatsApp, including any shipment references you mention.
How we use it
To receive, review, consolidate and ship your packages from Fort Lauderdale to Barbados.
To prepare customs documentation and calculate the charges on your official EvoGoBox invoice.
To send you service emails about your account, documents, invoices and shipment status.
To respond to your support requests and resolve shipment issues.
Who we share it with
Barbados Customs and carriers, where shipment and invoice information is required for clearance and transport.
Our payment and accounting providers, to issue invoices and confirm payment.
We do not sell your personal information to anyone.
How we protect it
Your documents and shipment records are stored in access-controlled systems. Uploaded files are private — only you and authorised EvoGoBox staff can access them.
Access to customer records inside our systems is limited to authorised administrators.
Your choices
You can view your shipment, document and invoice history in your EvoGoBox Dashboard at any time.
You can choose whether to receive document-review email notifications in your dashboard settings.
To ask about or correct your information, contact us at support@evo-gobox.com.
